Q1. Is the screen square or round?
A1. The interface is Round as pictures, but the screen is square.
Q2. Will this watch show push notifications? Whatsapp, email, Facebook.
Q3. Why there is bubble on the screen?
A3. There are 2 film protection on the screen. If you find a bubble, please remove the two films.
Q4. Can I change the strap of the smart watch?
A4.Yes! You can buy extra strap from our store
Q5. Is the watch always on or only when you push a button?
A5. When you raise your hand, the screen come on.
Q6. What languages does Q8 Smart Watch support?
A6. English, French, Dutch, Russian, German, Chinese, Japanese, Korean, Portuguese, Portuguese, Italian, Turkish, Spanish, Arabic and Romanian. These languages are supported in the APP (Heyband).
There are two languages for the manual included in the box; English and Chinese. We have an e-manual in French, Russian, German and Italian. If you need this, please contact us. Please note that message reminder supports any languages. It synchronize with your mobile phone languages!
Q7. Is it possible to adjust the brightness?
A7. The brightness can not be adjusted.
Q8. What is the Android APP called on Google Play Store?
A8. The App on Google Play Store is “Hey Band”.
Q9. Can I wear this watch to swim and take shower?
A9. You can wear it to swim as it is waterproof, but do not wear to take a shower as the steam from the hot water bathe will destroy the watch!
Q10. What mobile phones is this watch compatible with?
A10. It is compatible with IOS iPhone 4S and above, Android 4.4 and above.