Privacy Policy

This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from Luxatrel (the “Site”).


When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and cookies installed on your device. Additionally, as you browse the Site, we gather information about the specific web pages or products you view, the websites or search terms that led you to the Site, and details on how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information through the following technologies:

Cookies: Data files on your device that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit All About Cookies.

Log files: Records actions on the Site, collecting data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Web beacons, tags, and pixels: Electronic files used to record information about your browsing activities on the Site.

Additionally, when you make a purchase or attempt to do so through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”.

Text Marketing and Notifications: By subscribing to text notifications, you agree to receive recurring automated marketing messages at the provided phone number. Consent is not a condition of purchase. Reply STOP to unsubscribe, HELP for help. Msg & Data rates may apply. More info is available in the Privacy Policy and ToS.

When we mention “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.


We use the Order Information we collect primarily to fulfill orders placed through the Site, including processing payment information, arranging shipping, and providing invoices/order confirmations. Additionally, we use this Order Information to:

Communicate with you.
Screen orders for potential risk or fraud.
Provide information or advertising about our products or services, in line with your preferences.
We use Device Information to screen for potential risk and fraud, particularly your IP address, and more broadly to enhance and optimize our Site, generating analytics on how customers browse and interact with the Site, and evaluating the success of marketing and advertising campaigns.


We share your Personal Information with third parties to help us use your Personal Information, as described above. For instance, we use Google Analytics to understand how customers use the Site. You can learn more about how Google uses your Personal Information here.

You can opt-out of Google Analytics here.

Lastly, we may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information, or to otherwise protect our rights.


As explained earlier, we use your Personal Information to provide targeted advertisements or marketing communications that we believe may interest you. For more information on how targeted advertising works, you can visit the Network Advertising Initiative’s educational page. You can opt-out of targeted advertising using the links provided:


You can also opt-out of some services by visiting the Digital Advertising Alliance’s opt-out portal here.


Please be aware that we do not alter our Site’s data collection and use practices when we detect a Do Not Track signal from your browser.


If you are a European resident, you have the right to access the personal information we hold about you and request correction, updates, or deletion of your personal information. To exercise this right, contact us through the information below. If you are a European resident, note that we process your information to fulfill contracts, pursue legitimate business interests, and your information may be transferred outside of Europe, including to Canada and the United States.


When you place an order through the Site, we will retain your Order Information for our records unless you request its deletion.


We may update this privacy policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons.


For more information about our privacy practices, questions, or complaints, please contact us via email at, Attention: [Re: Privacy Compliance Officer], Luxatrel.